POLICIES
 

Reservations

• Room rates are nightly and based on double occupancy.
• Check-in time: 3 p.m.
• Check-out time: 11 a.m.
• Late check-out: Please request arrangements in advance. If we are unable to accommodate your request, your luggage can be stored for you.
• Need to view or modify your existing online reservation? Not a problem! Just click here.
• Parking: Complimentary on-site parking is available.

Deposits & Cancellations

• Standard Policy: A credit card is required to guarantee a reservation and all rooms are subject to a 24-hour cancellation policy. Reservations that fail to show or cancel within 24 hours of scheduled arrival will be charged the first night's room and tax.
• Pre-Paid/Non-Refundable Rates: Select promotional rates may require full pre-payment at time of booking which will be non-refundable. Rates will be noted as such during the booking process, and the reservation total will be charged to the credit card used to secure the reservation.
• Packages: A credit card is required to guarantee a package reservation and packages are subject to a 72-hour cancellation policy. Package reservations that fail to show or cancel within 72 hours of scheduled arrival will be charged the first night's room and tax.
• More than 10 room nights: A 50% deposit is due at the time of booking and the reservation is subject to a seven-day cancellation policy. Reservations cancelled within seven days prior to scheduled arrival, the deposit is refundable minus a 3% cancellation fee. Reservations that fail to show or cancel within seven days of scheduled arrival will forfeit deposit.

General Information

• Front desk is staffed 24 hours a day.
• The FINCH is a non-smoking facility. A $250 recovery fee will be charged for the violation of this policy.
• Dog-friendly rooms are available upon request, though they are limited and therefore subject to availability. Advance reservations are required. Guests traveling with pets must call 509.956.4994 prior to booking to verify the availability of a pet-friendly room to avoid the risk of not being able to check-in with a pet and/or incurring any associated cancellation penalties. Please note there is a pet fee of $35 per night - maximum $70 per stay.
• Our two-floor property does not feature an elevator, but first floor rooms are available upon request.